Collection of Personal Data
This policy covers any data we collect from visitors, users and customers of the Micheline Arcier Aromathérapie website which could be used to identify an individual. This will include information that we ask you to provide - such as your name, address – data we require in order to provide our services to you, and also information that is automatically collected from you when you visit our website - such as the unique IP number from the computer you use to access our website. We collect data in various ways using forms which you complete and automatically retaining data as you move around the website.
Use of Personal Data
We will use your personal data in order to provide our services to you (including providing our newsletter and product lists), to fill your requests for information, provide online shopping and offer further services. In addition, we may also use your information to contact you from time to time about special offers, other similar services and products that may be of interest to you and in order to gather your feedback from time to time in order to improve our services. You may request that we stop using your personal data for any or all of these uses by contacting us using the details below. Please note however, if at anytime you withdraw your consent for us to use the data we hold about you it may prevent you using the website and the services we offer properly.
Disclosing your details to other Parties
Aside from in the circumstances below, we will not pass your personal data onto any other party without first obtaining your specific consent to such disclosure.
In the following circumstances we may disclose your information:
• When we have your explicit consent to share your personal data;
• When we are required to disclose the data in order for us or companies who work on our behalf to provide any product or service that you request;
• When we are legally compelled to disclose your information to governmental authorities (something that we will inform you of, unless we are prevented from doing so);
• If Micheline Arcier Aromathérapie Limited is acquired by or merged with another business organisation.
Retention of your data
We retain all data collected from you whilst you continue to use our services. If you cease using our services we will continue to hold your personal details for a minimum of 2 years although we hold financial data for a minimum of 6 years.
All personal data is protected from unauthorised access by strict physical, electronic and managerial systems and procedures that meet the standards for protection required by data protection law.
Access to your personal data
It is your responsibility to ensure that any personal data you have submitted to us is accurate and kept up to date. To update any information given to us please contact us using the details below.
Under data protection legislation you also have the right to request copies of the information we hold about you for a small administration fee of £10. If you would like to request copies of our information please contact us. If you feel that any data we hold, handle or use is causing you damage or distress or if you have any other complaints please contact us and we will endeavour to rectify the situation.
A cookie is a small text only string of information that we store on your computer’s hard disk when you visit our website. These are generally useful as they can provide information about you, for example that you have visited our site before, and so enable us to quickly recall your details from our database.
Changes to this policy
We may amend this policy from time to time. Although we will endeavour to post prominent announcements on the website to alert you of any substantial changes, it is your responsibility to regularly check this policy for any changes.
If you wish to contact us in connection with of any of the information above or would like to discuss any matter concerning your rights, you can contact our data processor by post, telephone or email using the following details:
DATA PROCESSOR: Micheline Arcier Aromathérapie
Surrey GU24 8DA, United Kingdom
TELEPHONE: +44(0)20 723 53545
Micheline Arcier Aromatherapie is a division of Aromasport Therapy Limited, Registered Office: Coppice Wood, Bagshot Road, Chobham, Surrey, GU24 8DA | Registered Company No. 7015487